Shipping & Delivery

Shipping & Delivery

We aim to provide a smooth, reliable, and transparent delivery experience for every order.

Delivery Time

Orders are typically delivered within 7–12 business days across Europe.

Delivery times may vary slightly depending on your location and local logistics conditions.

Order Preparation

Each order is carefully prepared and dispatched within 3–5 business days.

Shipping Cost

We offer free standard delivery on all orders.

There are no additional customs duties, taxes, or hidden fees.

Tracking

All orders are fully tracked.

You will receive a tracking link by email once your order has been shipped.

Dispatch Location

Orders are shipped from our EU warehouse, ensuring efficient delivery within Europe.

Packaging & Product Care

All items are securely packaged to ensure safe delivery, especially for larger items such as cat furniture.

We take extra care to protect your order during transit.

Important Information

Deliveries are made on business days (Monday to Friday).

Please ensure your shipping details are accurate to avoid delays.

During peak seasons or holidays, delivery times may be slightly extended.

Need Help?

If you have any questions regarding your order, please contact us at:

support@cattree.com

We’re always here to help.