Returns & Refunds

Returns & Refunds

We want you to shop with complete confidence. If something isn’t right, we’ll make it right.

Your satisfaction is always our priority.

Easy Returns

You can request a return within 30 days of receiving your order.

Items should be returned in good condition and, where possible, in their original packaging.

Peace of Mind

If your order isn’t quite what you expected, you can return it after delivery — simple and hassle-free.

No Hidden Costs

There are no hidden fees, no unexpected charges, and no restocking fees.

Refunds

Once your return is received, your refund will be processed to your original payment method within a few business days.

Delayed Refunds

If your refund hasn’t appeared yet, we recommend checking with your bank or card provider, as processing times may vary slightly.

Return Instructions

To start a return, please contact our support team.

We will provide you with the correct return instructions and return address.

📧 support@cattree.com